Zed-Service™ is an end-to-end customer service management software that streamlines complete after-sales service, warranty & repair processes of a company. Rapid globalization and emergence of new markets have brought a great surge in the manufacturing industry. While the core focus always remains on building the top line through manufacturing & sales; the after-sales service & customer support has become an integral business functions in most industries that manufacture or sell products bearing after-sales service and warranty as a mandatory requirement. If ignored, or underrated, it can bring a dwindling downfall to the profit streams.
Warranty, repair & customer service costs are significant for every manufacturing body and to everyone’s surprise many a times it becomes an uncontrollable and unpredictable expense in the absence of correct service processes and effective customer service management software… BUT NOT ANYMORE!