For Sales Call: +91-11-2550-2183   |   For Customer Support Call: +91-11-4564-1700  |  Email: sales@zed-axis.com

Revolutionizing Service Management

Maximizing Efficiency, Increasing Customer Satisfaction & Reducing Cost

icon
Zed-Service™ is a 360 degree after-sales service, repair & warranty management system that revolutionizes the day-to-day functioning of the service department.

Read More

Zed-Service™ is an end-to-end customer service management software that streamlines complete after-sales service, warranty & repair processes of a company. Rapid globalization and emergence of new markets have brought a great surge in the manufacturing industry. While the core focus always remains on building the top line through manufacturing & sales; the after-sales service & customer support has become an integral business functions in most industries that manufacture or sell products bearing after-sales service and warranty as a mandatory requirement. If ignored, or underrated, it can bring a dwindling downfall to the profit streams.

Warranty, repair & customer service costs are significant for every manufacturing body and to everyone’s surprise many a times it becomes an uncontrollable and unpredictable expense in the absence of correct service processes and effective customer service management software… BUT NOT ANYMORE!

Zed-Service™ field service and repair management software revolutionizes the way customer service and repair processes function. This service management system is a comprehensive customer service management software that streamlines warranty, service and repair management for Carry-In (walk-in service), On-Site (field service management), Return-To-Bench (RTB) after-sales processes. Explore more with the following links and know how Zed-Service™ can be instrumental in improvising the efficiency & profitability of your service function.
Carry-In (Walk-in Service)
Zed-Service™ Carry-in or Walk-in customer Service management software is designed keeping in mind the challenges of a carry-in repair center. With an end-to-end solution approach, Zed-Service™ service and repair management software enables a complete service life-cycle automation for service industry. The robust features enable you to streamline & cut down paperwork, control overhead expenses and reduce TAT significantly!
Read More
On-Site (field service management)
This is an extended version of the carry-in service management system which additionally takes care of on-site (field-service management) and return-to-bench (RTB) repair processes. It allows the service centers to track complete field service life-cycle including product movement right from customer’s location to the TRC (Technical Repair Factory) and back to the customer premises till the service work order is closed.
Read More

Industries

Know more about the industry verticals served by Zed-Service™ field service and repair management software Click Here.

Other Products

Interested in other Enterprise Business products offered by Zed-Axis?Click Here.

FAQs

Have questions about Zed-Service™? Check the FAQs.Click Here.
Talk to us
Sales: +91-11-2550-2183
Customer Support: +91-11-4564-1700

Get in touch with us
captcha

Please leave this field empty.

Follow us on
RSS  
Accreditations