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On-Site Repair
Are your field service professionals facing a hard time managing On-Site repair processes? Do you often lose sight of repair TAT, returned-to-bench products, warehouse stock and service technician’s efficiency? An automated, 360-degree Service Management System Zed-Service™ can make all the difference to your entire service operation!
Repair Centers face a tough time managing field technicians /engineers and work-orders for on-site repair. The absence of an automated system results in more time being spent on the roads against fulfilling service orders. Zed-Service™ Service Management System for On-Site Repair supports extensive features to ensure an optimum utilization of resources and reduced service delivery costs.The end-to-end software modules like Work-order Creation, Warranty Management, Part and Inventory Management, Return-To-Bench and Claim Management automate On-Site Repair Process and maintain accuracy of product movement and help to keep the customers informed about the repair in progress.

The system streamlines on-site and return-to-bench (RTB) repair processes with well defined business logics of the company. While the software allows complete tracking and visibility about the repair actions taken and the progress about the product service, it also provides a one-stop window to the top management to track and control SLA and other related factors.

We have listed below the major features and benefits that you can drive from Zed-Service™ On-Site Repair process and mobilize field service:

Delivering exemplary service is a great opportunity for competitive differentiation and revenue growth. Zed-Service™ On-Site Repair Process is used today by many leading Original Equipment Manufacturers (OEMs) and third-party Repair Factories. Drive benefits from Zed-Service™ On-Site Repair solution and empower your field service with right tool Now!
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